Shipping information

The details that get your order from the shop to your door.

Rates and delivery options.

Shipping charges, available methods, and delivery estimates are shown at checkout where applicable. Availability and timing can vary by item and destination. For an item you need by a particular date, contact us before ordering.

Processing and tracking.

Orders are processed according to the handling information provided for your purchase. Processing can take longer during busy periods or holidays. Once a shipping confirmation is available, use the tracking link in that email for carrier updates.

Check the address.

Please check your shipping address before completing checkout. If you spot a mistake afterward, contact us promptly with your order number. We will check whether the order can still be changed.

Missing, damaged, or incorrect item?

Contact the shop with your order number and a description of the issue. For damage or an incorrect item, use our quick contact form to describe the issue. Keep clear photos of the item and packaging for our follow-up. Keep the packaging while we review the issue.

Check your order status or read the current shipping policy.